Essam Jamal Jewelry

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Shipping and Returns

The domestic shipping courier is DHL  


Shipping

The estimated shipping time is between 5 – 7 business days. please allow 2 business days for processing your order.

– you will be notified if the creation you purchased is not available.

shipping fees are non-refundable.

 

Returns 

You may return your creation, in a new and unused state and perfect condition, 1 day following the purchase for a full refund accompanied by the original receipt.

For online orders kindly contact us directly via email at INFO@ESSAMJAMALJEWELRY.COM

The amount will be transferred within 7 – 14 days after the refund request.

 

The product can not be accepted if it shows signs of wear or if it has been altered from its original condition, or if its packaging has been damaged or used.